8.3
Service
9
Rooms
9
Location
8
Service
9
Rooms
9
Location
8
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
Architecture & Design
8
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Japanese Garden Strolls—wander through 400-year-old landscapes with koi-filled ponds
  • Hinoki Cypress Bathtubs—immerse in aromatic warmth with skyline or garden views
  • ZEN Lounge Delights—indulge in six daily culinary presentations, from breakfast to nightcap
  • Golden Spa Access—enjoy complimentary gym, pool, and sauna facilities during your stay
  • Artful Interiors—admire museum-worthy pieces tucked throughout the serene hotel spaces

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Daily complimentary breakfast for two
    • $50 USD food and beverage credit
    • Late check-out on request, when available
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 2:00 PM
Check-out: 12:00 PM
Child policy: Please be acknowledged that the following price will be charged for children (age 4 to 12) who share their parent's (or accompanying adult's) bed. ¥8,000 per child per night
Pet policy: Pets are not allowed.

Awards & Affiliates

Forbes - Travel Guide, #5 - 2020 & 2021

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