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How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Birdwatching—over 30 different species are regular visitors to the hotel
  • Hotel Tradition—welcoming guests since opening its doors in 1950
  • Ocean Views—each accommodation boasts a Caribbean Sea view
  • Ocean Spa—outdoor relaxation space with plant-based treatments
  • Aquatic Fun—complimentary snorkeling and kayaking

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Complimentary bottle of Appleton XV Jamaican Rum in room
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee (temporarily unavailable)
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 1:00 PM
Child policy: Maximum child age: 10
Pet policy: No pets allowed on property - our hotel dog Shadow is here to bridge the gap
Accepted by this hotel: American Express Mastercard Discover Visa

Awards & Affiliates

Harper’s Bazaar UK - World’s 150 Greatest Hotels List - 2017
Caribbean Journal - Top 10 Romantic Resorts in the Caribbean - 2017
World Spa Awards - Caribbean’s Best Hotel Spa - 2016
World Travel Awards - Caribbean’s Leading All Suite Hotel - 2016
US News & World Report - #2 Hotel in the Caribbean - 2016
US News & World Report - #1 Hotel in Jamaica - 2016
Conde Nast Traveler - The 16 Most Romantic Places to Stay - 2015
World Travel Awards - Leading All Suite Hotel in the Caribbean - 2015
World Travel Awards - Jamaica’s Leading Hotel - 2015
Travel + Leisure World's Best - #1 Hotel Spa in the Caribbean, Bermuda and Bahamas - 2014
Travel + Leisure - #6 Hotel Spa in the World - 2014

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