8.4
Service
8
Rooms
8
Location
9
Service
8
Rooms
8
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property Close
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
See more

Why we love it

  • Art-Filled Lobby—explore original works by local artists throughout the historic building
  • Lona Restaurant—enjoy vibrant Mexican dishes crafted by Chef Richard Sandoval
  • Rare Bird Bar—sip cocktails with changing seasonal themes and skyline perspectives
  • Hidden Bar—discover a discreet retreat with intimate ambiance and creative drinks
  • Drug Store Coffee—grab artisanal coffee in the hotel’s original pharmacy space
See more Close

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily complimentary breakfast for two
    See all 3 perks Close
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • VIP Guest status
    • Best available rate guarantee
    • $25 USD food or beverage credit
    See all 7 benefits Close
Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 11:00 AM
Child policy: Maximum child age: 17
Pet policy: $100 USD plus tax per stay. This includes a dog bed and bowl. Limit two dogs per guest room 40lbs max per pet. No cats are permitted. Additional Fees may apply.

Nearby Hotels

Awards & Affiliates

AA Star 4 Stars
Forbes (formerly Mobil) Star Rating 4 Stars
OHG Rating Moderate Deluxe
Local Star Rating 4 Stars
NorthStar Travel Media Rating 4 Crowns
Conde Nast Traveler - Reader's Choice Awards, Top 10 Hotels in Nashville - 2025
US News - Best Hotels in Nashville - 2025
Forbes - Best Hotels in Nashville - 2024

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings