8.6
Service
9
Rooms
9
Location
10
Service
9
Rooms
9
Location
10
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Breathtaking Vista—views of the Imperial Palace Gardens and city skyline
  • Fitness Focus—indoor swimming pool and spacious, high-tech gym
  • Scenic Spa—blend of French savoir-faire and Asian therapies
  • Dining Variety—10 distinctive restaurants and bars
  • Complimentary Amenities—bottled water, high-speed Wi-Fi Internet

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Welcome amenity
    • Late check-out upon request, when available
    • Upgrade upon arrival, subject to availability
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-out: 12:00 PM
Child policy: Maximum child age: 12
Pet policy: Pets are not allowed but guide dogs or service dogs are allowed.

Nearby Hotels

Awards & Affiliates

Local Star Rating 5 Stars
Forbes Travel Guide Five Star - Award Winner - 2016-2017
Travel + Leisure - World’s Best Award - Best Hotels in Tokyo - 2016-2017

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