Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

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Nightly Rates from:

CNY 1,330
Nightly Rates From

This price represents the lowest nightly rate found at this property over the next 60 days. Actual rate may vary based on seasonality and availability.

(USD 209)

Kiwi Advantage

Book with Kiwi Collection at hotels displaying this seal and enjoy free perks during your stay.

For most standard rates* at this hotel, you’ll receive:

  • Noon early check-in, subject to availability
  • 3pm late checkout (subject to availability)
  • Complimentary room upgrade subject to availability upon check in
  • $25 USD food or beverage credit
  • Complimentary minibar
  • Complimentary WiFi internet
  • Fruit Plate in Room at Check In

*May not apply to promotional rates or packages

go with visa

Book the Visa Premium Card Rate with any of the following Visa Premium Cards: Visa Signature, Visa Infinite or select Visa Platinum and Visa Gold and receive these premium additional benefits.

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP Guest status
  • 3PM check-out upon request, when available

Read Our Terms and Conditions



Immerse yourself in Shanghai’s magic and mystery and surround yourself with elegance; in other words, stay at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai.

Worldly, yet not world-weary… you can’t help but smile as you ponder this “poetic” observation of your hotel in Shanghai, Twelve at Hengshan. Oftentimes the line between those two descriptions seems blurred, hotels that ride on their reputation as world class yet seem tired in the present day. So the experience of staying at Twelve at Hengshan has been – to say the least – incredibly refreshing.

And let’s be honest: whether visiting Shanghai for business or pleasure, traveling can take a lot of effort. So when a hotel comes along that offers refined activities, understated elegance, and relaxing surroundings, it books up quickly. Luckily, there are 171 guest rooms at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai. From an impressive Presidential Suite to fantastic rooms, there is something for everyone here.

Situated on the chic, tree-lined Hengshan Road and surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Come dine, recline, exercise, or do business at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai.

Presidential Suite Non-smoking

Luxury, non-smoking Presidential Suite with two separate living and bedrooms, meeting room, courtyard view and complimentary minibar.

Courtyard Pure Non-smoking

Non-Smoking room with art-deco style, automatic curtain, mood lighting and luxury bathroom.

Deluxe Room

  • Room size: 40 - 43 m2 / 431 - 463 ft2

Room with 1 King bed, safe, and rainforest shower.

Accessible King Smoking

Accessible room with King bed, in-room safe, flat-screen TV and mood lighting.

Premier Queen Room

  • Room size: 46 - 61 m2 / 495 - 657 ft2

Room with 2 Queen beds.

Premier Room

  • Room size: 46 - 61 m2 / 495 - 657 ft2

Room with 2 Queen beds.

Courtyard Room

  • Room size: 43 - 55 m2 / 463 - 592 ft2

Features an art-deco style, automatic curtain, three level mood lighting, flat-screen TV in the bathroom and washlet toilet.

Courtyard King Smoking

Features a King bed, mood lighting and TV in the bathroom.

Signature Room

  • Room size: 55 - 60 m2 / 592 - 646 ft2

Room with 2 Queen beds.

Signature Twin Smoking

Features two Twin beds, art-deco style and three level mood lighting in bathroom.

Studio Suite Smoking

Studio Suite with art-deco style and three level mood lighting.

Studio Suite Non-smoking

Suite with art-deco style, double basin and three level mood lighting.

Signature King Non-smoking

Features a King bed, art-deco style, automatic curtain and mood lighting in the bathroom.

Signature King Smoking

Signature room with King bed, art-deco style and three level mood lighting.

Grand Suite

  • Room size: 74 m2 / 797 ft2

Features an alarm clock with iPod dock, flat-screen TV in bathroom, washlet toilet, flat-screen TV and spacious walk-in closet.

Grand King Suite

  • Room size: 73 - 101 m2 / 786 - 1087 ft2

Suite with 1 King bed, and 2 washrooms.

Checking availability for:


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  • Banquet & Catering Facilities
  • Boutique Shopping
  • Business Centre
  • Kids Club-Daily Activities
  • Lounge/Bar
  • Meeting / Conference Rooms
  • Restaurant(s)
  • Spa Services
  • Swimming Pool - Indoor
  • Bottled Water in Room
  • Butler Service
  • Express Check Out
  • Flat Screen TV
  • Front Desk (24-Hour)
  • High Speed Internet (Wireless)
  • In-room safe
  • iPod dock in rooms
  • Laundry Service
  • Parking
  • Room Service (24-Hour)
  • Turndown Service
  • Art/Culture
  • Business
  • Family Friendly
  • Gastronomy
  • Relaxing
  • Romance
  • Shopping
  • Sightseeing
  • Spa
  • Wedding

We go to great lengths to ensure the information and advice we provide is authentic and accurate. The guest reviews appearing on our site are written by people who booked through Kiwi Collection and stayed at the hotel. In other words, the reviews are written by verified hotel aficionados like you!


Situated on Hengshan Road Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is a oasis in the heart of a modern metropolis. Surrounded by tranquil tree-lined avenues, cafés, galleries and boutiques, the hotel is just minutes from the many historical and cultural sites.


Contact Hotel

Our hotel reservation specialists are available to assist with your hotel reservations, itinerary changes, or questions.

PHONE: +1.877.999.0680
EMAIL: Reservations Team

Monday to Friday 6am – 12am
Saturday and Sunday 7am - 3pm
Hours of operation are in Pacific Standard Time.
  • Twelve at Hengshan, A Luxury Collection Hotel, Shanghai
  • 12 Hengshan Road
  • Xuhui District
  • Shanghai 200031
  • China

  • Website: Visit the hotel's website.


Recognition & Affiliates

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is part of The Luxury Collection and Starwood Hotels & Resorts

City Traveler - Best Luxury Hotel Award - 2014
World Travel Awards - Most Influential Hotel in Shanghai - 2013
Travel + Leisure - Best New Hotel (China Travel Awards) - 2013
Conde Nast Traveler - Best New Hotels in the World - 2013