8.5
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Infinity Pools—swim above the jungle canopy with views that stretch endlessly
  • Panoramic Pool Villas—relax in private pools overlooking Ayung River Valley serenity
  • The Hidden Palace—arrive by private funicular to a secluded, luxurious hideaway
  • Three Elements Restaurant—dine amidst the jungle with panoramic views and Indonesian flavors
  • The Spa Collection—rejuvenate body and mind using natural, locally sourced treatments

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out upon request, when available
    • Upgrade upon arrival, subject to availability
    • Daily complimentary breakfast for two
    • Complimentary valet parking
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • Automatic room upgrade upon arrival, when available
    • Late check-out upon request, when available
    • Complimentary in-room Wi-Fi, when available
    • VIP Guest status
    • Best available rate guarantee
    • $50 USD hotel credit
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 2:00 PM
Check-out: 12:00 PM
Child policy: Age 0–3: Free, sharing bed with parents or baby cot Age 4–7: USD 43 per child per night, sharing existing bed Age 8–11: USD 85 per child per night, includes extra bed and breakfast 12+: USD 105 per child per night, includes extra bed and breakfast
Pet policy: No Pet allowed
Accepted by this hotel: American Express Mastercard Japan Credit Bureau China Union Pay Visa

Nearby Hotels

Awards & Affiliates

Travel + Leisure - #3, Best Upcountry Hotels - 2025
Travel + Leisure - #5, Best Hotel Pools - 2025
Target Magazine China - Resort of The Year - 2025
Haute Grandeur Global Excellence Awards - Most Breathtaking Spa Location in Asia - 2025
Seven Stars Luxury, Hospitality and Lifestyle - Best Luxury Boutique Resort - 2023
Exquisite Award - Best Luxury Jungle Resort - 2023

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