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9.5
Food & Beverage
9
Attention to Detail
9
Generosity & Value
9
Service
10
Rooms
10
Food & Beverage
9
Spa & Fitness
10
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
10
Architecture & Design
10
Location
9
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our luxury hotel specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations

More about how we rate our properties
See how we rated this property

Kiwi Collection Rate

  • Automatic room upgrade upon arrival, when available
  • Late check-out upon request, when available
  • $25 USD food or beverage credit

Why Travel With Kiwi Collection

Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Sunday 7AM - 12AM Monday to Thursday6AM - 1AM Friday6AM - 12AM Saturday7AM - 3:30PM

Hours of Operation are in Pacific Standard Time

Sunday 7AM - 12AM Monday to Thursday6AM - 1AM Friday6AM - 12AM Saturday7AM - 3:30PM

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

COMO Shambhala Estate is part of Como Hotels & Resorts

Spa Asia Crystal Awards - Best Wellness Retreat - 2009
Spa Finders' Readers Choice Awards - Best Boutique Spa, Favorite Spa in Indonesia & Best for Interior Design - 2009
Condé Nast Traveller Readers' Spa Awards - The World's Top 25 & Top 5 Spa Retreats Global - 2009
Condé Nast Traveler, Reader's Choice Travel Awards - No.4 Destination Spa - 2008
Spa Finder - Reader's Choice Awards, Best Boutique Spa - 2008
Forbes Traveler 400 - The World's Very Best Hotels and Resorts - 2008
Condé Nast Traveller, Reader's Travel Awards - No. 74 on The Top 100 List - 2007
Zagat - World's Top Hotels, Resorts and Spas Survey - 2007/2008
The Yak/The Bud Annual Awards - Resort of the Year & Best Ubud Hotel - 2007
Condé Nast Traveller, Readers' Spa Awards - Top 10 Best Overseas Spa Retreats in Asia - 2007