8.4
Service
9
Rooms
8
Location
9
Service
9
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
  • Limited Time Offers
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Why we love it

  • Downtown Chicago—steps from Millennium Park and Magnificent Mile’s shopping
  • Urban Elegance—the utmost in comfort alongside sweeping views of the lake and city
  • Toro Chicago—embark upon a culinary journey through South America
  • Leaf Spa—explore the hotel’s 11,000 square foot wellness campus in the middle of Downtown
  • Event Specialists—explore over 63,000 square feet of versatile meeting space
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • $50 USD food and beverage credit
    • Daily complimentary breakfast for two
    • Late check-out on request, when available
    • Upgrade upon arrival, subject to availability
    • Welcome gift in room
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
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Limited Time Offers

Visa Exclusive: Every 3rd Night Free in Chicago
Exclusive Offer for Visa Premium Cardholders Through: Mar 31, 2027
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Every 3rd Night Free in Chicago
Stay 3, Pay 2 Through: Mar 31, 2027
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Our luxury hotel specialists are only a call or click away.
1 877 999 0680 Send us an email
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 12:00 PM
Check-out: 11:00 AM
Pet policy: Dogs and cats under 40 pounds are permitted in the hotel. The animal must be on a leash at all times and must not be left unattended in the room. There is a $150 non-refundable room cleaning fee for short-term stays. For stays 7-30 days, the fee increases to $300. Additional fees will be assessed if there are any damages incurred throughout your stay. Service dogs are always welcome and exempt from charges.

Nearby Hotels

Affiliates

Fairmont Chicago, Millennium Park is part of Fairmont Hotels & Resorts and Accor
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