9.0
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
10
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
10
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings
Best Gourmet Getaway Icon
Named Best Gourmet Getaway in the 2023 Kiwi Collection Hotel Awards. View all winners
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Child policy: Maximum child age: 11
Pet policy: Mandarin Oriental Tokyo regrets that pets cannot be accepted. Service animals are welcome.
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau China Union Pay Visa

Nearby Hotels

Awards & Affiliates

Mandarin Oriental, Tokyo is part of Mandarin Oriental Hotel Group

Michelin Guide One Star
Forbes Travel Guide - Five-Star Rating - 2014-2022
Forbes Travel Guide - Five-Star Spa - 2014-2022
Traveler’s Choice- Best of the Best, #2 Luxury Restaurant - 2020
Michelin Guide Tokyo - Five Red Pavilions - 2007-2020
Forbes Travel Guide - World’s Best Hotel Bars - 2019
CondéNast Traveler UK - The Gold List, Best City Hotel - 2018
CondéNast Traveler US - The Gold List, The Readers’Choice Awards - 2018
Forbes Travel Guide - World’s Most Luxurious Spas - 2018

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings