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9.0
Service
9
Rooms
9
Location
9
Service
9
Rooms
9
Location
9
Food & Beverage
10
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
10
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
Exclusive Extras & Deals
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Mandarin Oriental, Tokyo is part of Mandarin Oriental Hotel Group

Forbes Travel Guide - Five Star Hotel - 2016
Condé Nast Traveller - Gold List - 2012
Travel + Leisure - Top Ten City Hotels, Asia - 2012
Michelin Guide Tokyo - Five Red Pavillions - 2008-2010
Michelin Guide Tokyo - First place for Comfort - 2009 & 2010