9.2
Service
10
Rooms
10
Location
9
Service
10
Rooms
10
Location
9
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
9
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
10
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

  • Kiwi Collection Perks
  • Visa Premium Benefits
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Why we love it

  • Waterfront Location—nestled on Mexico's Riviera Maya coast
  • El Camaleon Golf—tee off on this PGA Championship course
  • Villa living—stay in your own private and luxurious villa
  • Ixchel—sit down to dinner on the hotel's dining boat
  • Banyan Tree Spa—award-winning treatments by expert Asian therapists

Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Upgrade upon arrival, subject to availability
    • Late check-out on request, when available
    • Daily complimentary breakfast for two
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau Visa

Nearby Hotels

Awards & Affiliates

Banyan Tree Mayakoba is part of Banyan Tree Hotels & Resorts and Accor

AAA - Five Diamond Award - 2019
EarthCheck - Gold Certified - 2019
Travel & Leisure - Mexico Hotel Award - "Best of the Best" - 2018

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