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9.4
Service
10
Rooms
10
Location
9
Service
10
Rooms
10
Location
9
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
10
Generosity & Value
9
Wow / Hip Factor
9
Architecture & Design
10
Fit to Promise
10
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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See how we rated this property

Visa Premium Benefits

  • Complimentary breakfast for two
  • $25 USD food or beverage credit
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Late check-out upon request, when available
  • VIP Guest status
  • Best available rate guarantee

Why Travel With Kiwi Collection

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Personalized Service
Perks & Offers
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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Hotel Policies

Check-in: 3:00 PM
Check-out: 12:00 AM
Accepted by this hotel: American Express Mastercard Diners Club Japan Credit Bureau Visa

Nearby Hotels

Awards & Affiliates

Banyan Tree Mayakoba is part of Banyan Tree Hotels & Resorts and Accor Hotels

Forbes Travel Guide - Four Star Hotel - 2016
AAA - Four Diamond Award - 2012, 2013, & 2014
Condé Nast Traveler - Gold List - 2010 & 2012

Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings