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8.1
Service
7
Rooms
8
Location
8
Service
7
Rooms
8
Location
8
Food & Beverage
10
Spa & Fitness
8
Attention to Detail
7
Generosity & Value
8
Wow / Hip Factor
8
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Perks & Offers

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Exclusive Perks & Benefits

Enter dates and book a room displaying one of these icons to enjoy unique extras during your stay.
  • Kiwi Perks
    • Late check-out upon request, when available
    • Automatic room upgrade upon arrival, when available
    • $25 USD spa credit per stay
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  • Premium Benefits Am I eligible?
    • Complimentary breakfast for two
    • $25 USD food or beverage credit
    • Automatic room upgrade upon arrival, when available
    • Complimentary in-room Wi-Fi, when available
    • Late check-out upon request, when available
    • VIP Guest status
    • Best available rate guarantee (temporarily unavailable)
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Limited Time Offers

3rd Night Free in Riviera Maya
Stay 3, Pay 2 Through: Dec 19, 2020
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Visa Exclusive: 20% Off in Riviera Maya
Exclusive Offer for Visa Premium Cardholders Through: Dec 22, 2020
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Our luxury hotel specialists are only a call or click away.
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Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

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Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Bookings