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7.7
Service
7
Rooms
8
Location
9
Service
7
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
7
Generosity & Value
8
Wow / Hip Factor
7
Architecture & Design
7
Fit to Promise
8
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

More about how we rate our properties
See how we rated this property

Why Travel With Kiwi Collection

Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
Trusted by Visa
Secure Bookings
Why Travel With Kiwi Collection
Handpicked Collection
Personalized Service
Perks & Offers
Price Guarantee
Trusted by Visa
Secure Bookings
Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Awards & Affiliates

Fairmont Mayakoba, Riviera Maya is part of Fairmont Hotels & Resorts and Accor Hotels

AAA - Five Diamond Award - 2007-2014
Travel + Leisure - 500 World's Best Hotels - 2009 & 2011
World Luxury Spa Awards - Best Luxury Resort Spa - 2011
Conde Nast Traveller - Gold List, Best Spa - 2010
Conde Nast Traveller - Hot List - 2010
Bleu & Blanc Magazine - 11 Best Hotels in Mexico - 2010
Travel + Leisure - IT List, 45 Best New Hotels - 2009
Boutique Design Award - Best Lobby & Best Spa - 2009
Coastal Living, USA - Mexico's 10 Best Seaside Hideaways - 2009
Forbes Traveler - Best Caribbean Golf Courses - 2008
World Travel Awards - Mexico's Leading Boutique Hotel - 2008