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8.0
Service
7
Rooms
7
Location
9
Service
7
Rooms
7
Location
9
Food & Beverage
9
Spa & Fitness
8
Attention to Detail
7
Generosity & Value
9
Wow / Hip Factor
7
Architecture & Design
8
Fit to Promise
9
How do we rate a property?

We rate all our hotels, resorts, and lodges using our own bespoke grading system. We'll only invite a property into our collection once it's been assessed by one of our specialists. If it doesn't impress us, it doesn't make the cut.

From the quality of the food served in the restaurant to the amenities offered in each bedroom, we carefully rate each property to make sure it meets our high expectations.

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Why we love it

  • Soulful Service—local experts ensure your stay is perfectly curated
  • Luxe Landscapes—enjoy the super soft white sand of Mayakoba Beach
  • Authentic Art—experience modern Mexico through vibrant d‚cor
  • Creative Culinary—dine in style at Casa Amate restaurant
  • Secluded and Safe—explore in a complimentary beach cruiser
Why Travel With Kiwi Collection
Hand-Picked Collection
Personalized Service
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Our luxury hotel specialists are only a call or click away.
Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Monday to Thursday6:00 am - 1:00 am Friday6:00 am - 12:00 am Saturday7:00 am - 3:30 pm Sunday 7:00 am - 12:00 am

Hours of Operation are in Pacific Standard Time

Nearby Hotels

Affiliates

Andaz Mayakoba Resort Riviera Maya is part of Andaz and Hyatt International Hotels & Resorts